CONTACT CENTER TIER 1 (CCT1)- THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE TIER 0 AND TIER 1 LEVEL SUPPORT FOR THE USCIS CONTACT CENTER BY ASSISTING THE PUBLIC WITH INFORMATION ON IMMIGRATION RELATED SERVICES AND BENEFITS.
Key facts
| Status | Awarded |
|---|---|
| Estimated value | $184,587,753.73 |
| Submission deadline | Deadline not published |
| Published | May 24, 2021 |
| Buyer | U.S. Citizenship and Immigration Services |
| Country | United States · VA |
| CPV code | NAICS 541511 (CUSTOM COMPUTER PROGRAMMING SERVICES) · PSC R426 |
| Source | USAspending.gov Federal Contract Awards ↗ |
- Status
- Awarded
- Estimated value
- $184,587,753.73
- Submission deadline
- Deadline not published
- Published
- May 24, 2021
- Country
- United States
- CPV code
- NAICS 541511 (CUSTOM COMPUTER PROGRAMMING SERVICES) · PSC R426
- Source
- USAspending.gov Federal Contract Awards
Contract outcome & evergreen alternatives
This notice is no longer open for submissions. The original remains available for reference.
| Awarded supplier / winner | Registration / LEI number | Country | Awarded contract amount | Award date |
|---|---|---|---|---|
| GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. | US-UEI: SMNWM6HN79X5 | United States | $184,587,753.73 | May 24, 2021 |
Checked:
The original notice takes precedence. Its status and conditions can change after collection.
Description
CONTACT CENTER TIER 1 (CCT1)- THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE TIER 0 AND TIER 1 LEVEL SUPPORT FOR THE USCIS CONTACT CENTER BY ASSISTING THE PUBLIC WITH INFORMATION ON IMMIGRATION RELATED SERVICES AND BENEFITS.
Awarding Agency: Department of Homeland Security — U.S. Citizenship and Immigration Services.
NAICS 541511: CUSTOM COMPUTER PROGRAMMING SERVICES.
PSC R426: SUPPORT- PROFESSIONAL: COMMUNICATIONS.
Period of Performance: 2021-08-13 to 2027-02-12.