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Find a Tender · 108207-2026

Reefer Container Services at London Gateway Port

Key facts

StatusOpen
Estimated value£7,000,000
Submission deadlineDec 18, 2026, 01:00 PM UTC
PublishedNov 13, 2026
BuyerLONDON GATEWAY PORT LIMITED
CountryUnited Kingdom · London
CPV code63111000, 63721200
SourceFind a Tender ↗
Open official notice
Status
Open
Estimated value
£7,000,000
Submission deadline
Dec 18, 2026, 01:00 PM UTC
Published
Nov 13, 2026
Buyer
LONDON GATEWAY PORT LIMITED
Country
United Kingdom
CPV code
63111000, 63721200
Source
Find a Tender

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The original notice takes precedence. Its status and conditions can change after collection.

Description

DP World London Gateway is seeking to appoint a suitably qualified and experienced supplier to provide comprehensive reefer container management services at London Gateway Port. The contract will cover the provision of all labour, supervision, equipment, management and operational support required to ensure the safe, efficient and continuous management of refrigerated containers across the terminal. The procurement is being conducted as a utilities contract under the Procurement Act 2023 using a Competitive Flexible Procedure.
The successful supplier will be responsible for the plugging and unplugging of reefer containers, monitoring of refrigerated units, alarm response, defect identification and escalation, vessel attendance, customer support, reporting and associated reefer operations. Services must be delivered on a 24-hour, 365-day basis and support the operational requirements of one of the UK's busiest deep-sea container terminals.
The contractor will be expected to maintain high levels of operational performance, safety and customer service while supporting DP World's growth objectives and commitment to continuous improvement. Tenderers should demonstrate relevant experience within port, terminal, logistics or other comparable operational environments, together with robust health and safety management systems, business continuity arrangements and sufficient resources to mobilise and deliver the service throughout the contract term.
The anticipated contract term is three (3) years, with an option for DP World to extend for a further twenty four (24) months subject to satisfactory performance and ongoing business requirements.
Key Contract Objectives
- Safe and efficient management of reefer container operations.
- Achievement of agreed service levels and KPIs.
- Rapid response to reefer alarms and operational issues.
- High levels of customer service and operational reporting.
- Continuous improvement and innovation in reefer management processes.
- Maintenance of the highest standards of health, safety and environmental compliance.

Lots

  1. 1

    £7,000,000

Public business contacts

Lgprocurement@dpworld.com

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