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Find a Tender · 105223-2026

ID 6555532 - Utility Regulator - Customer Care Register Project Manager

Status
Awarded
Estimated value
Value not published
Submission deadline
Deadline not published
Published
Nov 5, 2026
Buyer
Utility Regulator
Country
United Kingdom
Source
Find a Tender

Contract outcome & evergreen alternatives

This notice is no longer open for submissions. The original remains available for reference.

Open official notice

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The original notice takes precedence. Its status and conditions can change after collection.

Description

The Northern Ireland Authority for Utility Regulation (UR) requires a Supplier to develop, implement and manage the delivery of a project plan for Phase 1 (only) of the Customer Care Register project. This phase will see the development and implementation of a joint electricity and gas CCR (referred to as the ‘energy CCR’). The energy CCR will be a two-tiered register with a medical tier (for those reliant on electricity for healthcare needs and those with a terminal illness) and a needs-based tier. The water CCR will remain as a single tiered CCR during Phase 1 and needs-based recording will not be introduced for water during this phase. Further details on requirements are outlined in the Specification document.

Lots

  1. 1

Public business contacts

SSDAdmin.CPD@finance-ni.gov.uk

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