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Find a Tender · 104535-2026

Independent Learning Responses

Status
Open
Estimated value
£20,000,000
Submission deadline
Dec 16, 2026, 12:00 PM UTC
Published
Nov 4, 2026
Buyer
East of England NHS collaborative Procurement Hub
Country
United Kingdom
CPV code
71317200, 71317210, 79417000, 79720000, 85100000
Source
Find a Tender
Open official notice

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Description

This procurement is required to modernise and strengthen the independent investigations supply market, to align with national expectations for learning responses. The proposed framework will be used by NHS England independent investigation teams, national commissioning teams and other authorised NHS commissioners who require independent, system‑based investigations or assurance/learning reviews.
The framework will be divided into Lots:
Lot 1. Specialist Advisor Role
Including:
Lot 1a: Investigation Lead
Lot 1b: Specialist Clinical / Subject Matter Expert
Lot 1c: Systems Based Learning Response Expert Advisor
Lot 1d: Patient/Family Liaison
Lot 2: Quality Governance Review
Lot 3: Systems Based Learning Response (including patient safety incident investigation)
Lot 4: Thematic Review
Lot 5: Pathway/Service Review
Lot 6: Safety/Action Review

Lots

  1. Specialist Advisor Role, Investigation Lead

    This lot is suitable for individuals who are able to lead high profile and complex investigations from a wide range of healthcare settings often at regional or national level.

    £20,000,000

  2. Specialist advisor role, Specialist Clinical/Subject matter expert

    This lot is suitable for those who have a thorough understanding of medical terminology, anatomy, physiology, pathology, pharmacology, and treatment options related to their specialty or field of review.

    £20,000,000

  3. Specialist advisor role, Systems based learning response expert advisor

    This lot is aimed at those who are experts in systems-based analysis and development of areas for system wide improvement.

    £20,000,000

  4. Specialist advisor role, Patient/Family Liaison

    Demonstrates compassionate, trauma-informed engagement and the ability to support complex or sensitive patient and family liaison. Able to support complex patient and family liaison, including engagement across sensitive, high-profile or contentious cases involving multiple stakeholders.

    £20,000,000

  5. Safety Governance Review

    This lot is intended to explore broader concerns relating to culture, competence, workforce capability, leadership, risk assessment and continuous improvement.

    £20,000,000

  6. Systems based learning response (including patient safety incident investigation)

    This lot provides end-to-end, expertly led, systems-based learning response. It is particularly suited to complex or high-profile cases with significant learning potential across multiple providers, organisations or systems.

    £20,000,000

  7. Thematic Review

    This lot supports understanding of common links, themes or issues across a cluster of investigations, incidents, concerns or learning responses.

    £20,000,000

  8. Pathway/Service Review

    This lot supports proactive or reactive review of pathway or service design in response to identified safety concerns, emerging hazards, service redesign or planned transformation activity.

    £20,000,000

  9. Safety Action Review

    This lot is intended to assess whether actions taken in response to patient safety incidents, investigations or learning responses have improved safety, reduced risk and led to meaningful, sustainable change.

    £20,000,000

Public business contacts

Procurement, Assurance and Compliance Team

Frameworks@eoecph.nhs.uk

www.eoecph.nhs.uk

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