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UK Contracts Finder (OCDS Awards) · fb5f2a63-fc5c-4f39-b388-148bca2883eb-920702

BHCC DS Casework Management

Status
Awarded
Estimated value
£126,596.64
Submission deadline
Sep 25, 2026, 10:42 AM UTC
Published
Nov 5, 2026
Buyer
Brighton & Hove City Council
Country
United Kingdom
CPV code
48000000
Source
UK Contracts Finder (OCDS Awards)

Contract outcome & evergreen alternatives

This notice is no longer open for submissions. The original remains available for reference.

Awarded supplier / winnerRegistration / LEI numberCountryAwarded contract amountAward date
Civica UK Limited
Southbank Central 30 Stamford Street London SE1 9LQ		GB-COH: 01628868United Kingdom£126,596Oct 21, 2026

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Description

The system is required to manage end-to-end casework across the Customer Feedback and Information Rights functions within the Council.
The system must support efficient, compliant, and transparent handling of cases, enabling improved customer experience, regulatory compliance, and organisational insight through reporting and analytics.

Public business contacts

Procurement Team

procurement@brighton-hove.gov.uk

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