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UK Contracts Finder (OCDS Awards) · 9b293663-5e14-477a-93b9-c4f2b8a9fd00-920555

Social Media Management Software

Status
Awarded
Estimated value
£218,288.41
Submission deadline
Oct 1, 2026, 11:00 AM UTC
Published
Nov 4, 2026
Buyer
NHS Business Services Authority
Country
United Kingdom
CPV code
72260000
Source
UK Contracts Finder (OCDS Awards)

Contract outcome & evergreen alternatives

This notice is no longer open for submissions. The original remains available for reference.

Awarded supplier / winnerRegistration / LEI numberCountryAwarded contract amountAward date
Sprout Social, Inc.
131 S. Dearborn Street, STE 700, Chicago, IL 60603 USA IL 60603 US		GB-CFS: 339805United Kingdom£181,907.01Oct 20, 2026

Open tenders in this CPV category (CPV 72000000 · View CPV × country award matrix)

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Description

The scope of the contract includes the single-view management of the NHSBSA's social media accounts (Facebook, Twitter etc.) for customer engagement and marketing. The software will actively monitor relevant online conversations and provide insight from reporting and analytics.
The contract is used by the Communications and Marketing Team, Contact Centre Services Team, and Pensions. The costs are split between the 3 areas depending on users required.

Public business contacts

NHS Business Services Authority

commercialservicesteam@nhsbsa.nhs.uk

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