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World Bank Procurement Notices · OP00479774

Consultancy services for the development of Utilities Performance Improvement Action Plans (PIAPS) in participating countries.

Estado
Abierta
Importe estimado
Importe no publicado
Plazo de presentación
20 nov 2026
Publicado
6 nov 2026
Comprador
African Union Development Agency - New Partnership for Africa's Development
País
MULTI
Fuente
World Bank Procurement Notices
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Descripción

_____________________________________________________ REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Multinational Name of Project: Accelerating Access to Water, Sanitation and Hygiene in the Eastern and Southern Africa Region Project Grant No .: P506439 Assignment Title: Procurement of consultancy services for Utility Diagnostics, Performance Improvement Action Plans (PIAPs), Digitalization Maturity Assessment and New IBNET Benchmarking under the AFE WASH MPA Regional Support Project Reference No : 006/AUDA/DITIR/QCBS/2027 Method: Quality and Cost Based Selection (QCBS) Introduction The African Union Development Agency – New Partnership for Africa Development (AUDA-NEPAD) has received financing from the World Bank toward the cost of the “Resilient Irrigation for a Sustainable Economy Project”, and intends to apply part of the proceeds for consulting services. “ Procurement of consultancy services for Utility Diagnostics, Performance Improvement Action Plans (PIAPs), Digitalization Maturity Assessment and New IBNET Benchmarking under the AFE WASH MPA Regional Support Project ” Description of Services The consulting services (“the Services”) include: Task 1: Inception and Utility Prioritization : confirms full alignment of the baseline diagnostic methodology with the AFE WASH MPA PAD (P506439), Component 3 results framework, and World Bank ESF requirements , applies a Utility Prioritization Framework ranking utilities. The consultant will work with a maximum list of 06 proposed utilities by the MPA participating countries, and build a database using, key baseline data on utility characteristics, size and performance, but also considering the characteristics of the enabling environment including criteria related to accountability, transparency, government reform commitment, and climate vulnerability to produce the final utility list and country sequencing for Round 1 (Months 1 to 10) and Round 2 (Months 8 to 20) etc; Task 2: NewIBNET Benchmarking including Digital Maturity: conduct a data audit assessing completeness and reliability of existing performance data against NewIBNET KPI requirements (including but not limiting to - NRW rates, billing and collection efficiency, energy consumption per m³, staffing ratios, O&M and capital expenditure per connection), provide hands-on support for data collection, cleaning, formatting, and platform submission, confirm national adoption of the NewIBNET as a preferred/standradized tool for performance assessment, which will translate into successful enrolment within six months of contract effectiveness etc; Task 3: Utility Diagnostic Baseline Assessments: Operational: NRW loss component analysis separating real losses (leakage, overflows) from apparent losses (meter error, illegal connections, data errors); service continuity by zone; production capacity versus demand; O&M practices and maintenance management systems etc; Task 4:Costed Performance Improvement Action Plans (PIAPs): Costed priority interventions, sequenced in time, assessing impact and feasibility, linked explicitly to the diagnostic root causes they address, and organised by reform dimension, SMART targets for example: reduce NRW from the diagnosed rate to the realistic target / as per resources available to implement the PIAP, by Month X; achieve operational cost recovery of 100% by Month Y; reduce specific energy consumption to the benchmark value by Month Z. These targets should then be calibrated against NewIBNET regional benchmarks etc; Task 5: Capacity Building and Regional Training: Module 1: PIAP Implementation and Utility Turnaround: translating diagnostic findings into managed reform; performance contracting (include successful cases); and turnaround case studies from the AFE region, Module 2: Leadership and Corporate Governance: board effectiveness; CEO accountability frameworks; performance-based management; customer service culture etc; Task 6: Knowledge Management and Regional Learning: The Firm shall synthesise all assignment outputs into reusable regional knowledge products and facilitate cross-country learning: minimum five knowledge products in English, French, Portuguese (Regional Utility Performance Report; NewIBNET Participation Guide; PIAP Preparation Methodology Guide; PIAP modelling tool, Utility Digitalisation Primer; Rural Operator Professionalization Framework); at least two regional knowledge-sharing events; a Regional WASH Utility Performance Knowledge Repository compiling all diagnostic reports, PIAPs, RWSSPRs, and benchmarking datasets; and integration of all NewIBNET data and PIAP outputs into AUDA-NEPAD reporting to the World Bank, the Systems Change Water Scorecard, and AMCOW WASSMO. Level of Effort for Key staff : Key Expert Indicative Person-Months per Lot KE1 - Team Leader / Utility Performance Specialist 12-15 KE2 - Water Utility Financial Specialist 8-10 KE3 - Water Engineering & NRW Specialist 8-10 KE4 - Climate Resilience Specialist 4-6 KE5 - Rural Water & Capacity Building Specialist 6-9 Total 40-55 Duration of the assignment 24 months from contract effectiveness The detailed Terms of Reference (TOR) for the assignment can be found on the following website: https://www.nepad.org/corporate-procurement#tenders Shortlisting criteria: The African Union Development Agency – New Partnership for Africa Development (AUDA-NEPAD) now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services. The shortlisting criteria are: Minimum 10 years providing WASH technical assistance in Sub-Saharan Africa, including utility diagnostic assessments and performance improvement planning. Proven track record preparing costed PIAPs for at least 5 water utilities in Sub-Saharan Africa with measurable operational or financial improvement outcomes. Demonstrated familiarity with NewIBNET or equivalent benchmarking platforms (IBNET, IWA Water Loss Performance Indicators), including hands-on experience facilitating utility enrolment. Experience integrating climate risk screening into utility diagnostics and PIAPs in developing country contexts. Experience developing rural water operator professionalization strategies or sustainable rural O&M models in Sub-Saharan Africa. Experience on World Bank-financed TA assignments, with familiarity with World Bank procurement regulations and ESF requirements. Ability to deploy bilingual (EN/FR) expert teams across multiple countries simultaneously in Eastern and/or Southern Africa. Evidence of at least 2 similar assignments completed in the last 10 years Conflict of interest The attention of interested Consultants is drawn to Section III, paragraphs, 3.15, 3.16, and 3.17 of the World Bank’s “Procurement Regulations for IPF Borrowers” February 2025 (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest. In addition, please refer to the following specific information on conflict of interest related to this assignment: A firm that has been engaged by the Borrower to provide Goods, Works, or Non-consulting Services for a project (or an affiliate that directly or indirectly controls, is controlled by, or is under common control with that firm), shall be disqualified from providing Consulting Services resulting from, or directly related to, those Goods, Works, or Non-consulting Services. This provision does not apply to the various firms (Consultants, contractors, or suppliers), which together are performing the contractor’s obligations under a turnkey or design and build contract; A firm that has been engaged by the Borrower to provide Consulting Services for the preparation or implementation of a project (or an affiliate

Contactos profesionales públicos

Ibrah Wahabou

wahaboui@auda-nepad.org

(+27)0763157204

www.nepad.org

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