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Find a Tender · 105962-2026

Flexible Benefits Platform Solution (including Brokering Service) and Employee Recognition Platform Solution

Estado
Consultar fuente
Importe estimado
32.008.465 GBP
Plazo de presentación
Plazo no publicado
Publicado
6 nov 2026
Comprador
NATIONAL ENERGY SYSTEM OPERATOR LIMITED
País
Reino Unido
Código CPV
18530000, 48400000, 72212450, 75310000, 79414000, 79900000
Fuente
Find a Tender
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Comprobado:

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Descripción

National Energy System Operator (NESO) is conducting a procurement to appoint supplier(s) to provide, implement, and manage digital employee experience solutions that support colleague wellbeing, engagement, recognition, and reward. NESO separated from National Grid in October 2024 and inherited as part of the employee contracts flexible benefit and recognition services supported by brokerage and a platform.
The procurement is divided into two lots:
• Lot 1 - Employee Flexible Benefits Platform Solution and Brokering Services
• Lot 2 - Employee Recognition Platform Solution and Services
NESO reserves the right to award one supplier per lot or a single supplier for both lots.
The successful supplier(s) will be expected to deliver secure, user-friendly, mobile-enabled platforms that provide an exceptional colleague experience whilst supporting NESO's strategic objectives, organisational culture, employee value proposition, and future workforce requirements.
Workforce Profile
NESO currently employs approximately 2,500 colleagues across the UK, comprising:
• Predominantly operational employees.
• Office-based support and corporate functions.
• Employees located across multiple operational sites and office locations.
• One monthly payroll.
• Benefits year running from 1st December to 30th November
The solutions must therefore be accessible, inclusive, and engaging for a geographically dispersed and diverse workforce.

Lotes

  1. Flexible Benefits Platform Solution (including Brokering Service

    NESO seeks to appoint a supplier to provide, implement, manage, and continuously develop an Employee Flexible Benefits Platform and associated brokerage services.
    The solution must provide a comprehensive range of flexible and voluntary benefits through a modern, intuitive digital portal that enables employees to easily access, understand, select, and manage benefits throughout the year.
    The successful supplier will be responsible for delivering a fully managed end-to-end service including:
    • Platform provision and hosting.
    • Implementation and onboarding.
    • Branding and user experience design.
    • Benefit administration.
    • Brokerage and market engagement services.
    • Employee communications and engagement campaigns.
    • Helpdesk and user support.
    • Reporting and analytics.
    • Account management and continuous improvement.
    The platform must provide a consumer-grade experience and be accessible via desktop, tablet and mobile devices.
    Benefits Enrolment and Administration
    The platform must support both annual and rolling enrolment models.
    NESO currently operates:
    • An annual enrolment window during November of approximately three weeks.
    • Benefits selected during annual enrolment becoming effective from 1 December each year.
    Lot 1 Contract Value Composition
    The estimated value of Lot 1 comprises the components set out below. The valuation reflects the full anticipated value of the arrangements to be managed under the contract, including underlying benefit spend, provider charges, employee contributions and the services to be procured directly from the appointed Supplier.
    Approximately 96.4% of the total estimated Lot 1 value relates to benefit spend administered direct through voluntary employee selection,
    For the purposes of this procurement, the estimated Lot 1 contract value is comprised the following elements:
    • Health, Protection and Wellbeing Benefits - Voluntary Salary Sacrifice Benefits - approximately 88.8%. This element relates to brokered insured employee bene

    26.899.601 GBP

  2. Recognition Platform Solution

    NESO seeks to appoint a supplier to provide, implement, manage, and continuously improve an Employee Recognition Platform that supports a culture of appreciation, inclusion, engagement, and high performance.
    The platform must enable colleagues and managers to recognise achievements and behaviours aligned with NESO's values and organisational objectives.
    The solution must provide an engaging, consumer-grade experience that is simple to use and accessible across desktop, tablet, and mobile devices.
    The platform should support recognition at all levels of the organisation and enable widespread participation across a predominantly operational and field-based workforce.
    Key Requirements
    Recognition Capability
    The platform must provide:
    • Peer-to-peer recognition.
    • Manager-to-employee recognition.
    • Team recognition.
    • Values-based recognition aligned to NESO behaviours and culture.
    • Social recognition functionality.
    • Recognition feeds and community engagement features.
    • Service anniversary and milestone recognition.
    • Employee nomination and award schemes.
    • Configurable recognition programmes.
    Reward Functionality
    The solution should support:
    • Monetary awards.
    • Non-monetary awards.
    • E-vouchers and gift cards.
    • Reward catalogue functionality.
    • Budget allocation and control.
    • Approval workflows.
    • Automated award fulfilment.
    • Taxable and non-taxable reward management where applicable.
    • Payroll reporting and export capability.
    • NESO utilise Workday as their primary HR system

    5.108.864 GBP

Contactos profesionales públicos

nesoprocurement@neso.energy

Comprobado:

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Abierta

Plazo de presentación: 18 dic 2026

CPV: 18100000 · 18130000 · 18830000

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